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Terms & Conditions And Customer Service

Customer Service

DISCLAIMER:

All merchandise contained on this web site is sold under the condition that we cannot guarantee the user freedom from injury. This web site and the information, services, products and materials contained on are provided on an "as is" basis without any warranty. ThePhysiotable LLP disclaims all representations and warranties, expressed or implied, as to the operation of the web site and the information, services, products, and materials on this web site, to the maximum extent permitted by applicable law. Under no circumstance will ThePhysiotable LLP be liable for damages of any kind arising from the use of this web site or any goods or services obtained on this web site, including direct, indirect, consequential, incidental, special or punitive damages (even if ThePhysiotable LLP has been advised of the possibility of such damages), to the fullest extent permitted by law.

All information contained on this web site, including information relating to medical conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels.

YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS WEB SITE FOR DIAGNOSING A HEALTH PROBLEM. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURES OF THE PRODUCTS ON OR IN THE PRODUCT PACKAGING AND LABELS.YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE USE OF ANY PRODUCT PURCHASED FROM THE SPORTS MEDICINE STORE. 

Any links on this website to websites operated by third parties are provided for your convenience only. We are not responsible for the content and performances of these websites or for your transactions with them and our inclusion of links to such web sites does not imply any endorsement of the material on such web sites.

The PhysioTable LLP, The Arches Centre, 11-13 Bloomfield Avenue, Belfast, BT5 5AA, United Kingdom

Shipping & Delivery

Carriage 
All orders over £150.00 (ex vat) will be delivered free of charge in the UK and Ireland. For orders under £100 (ex vat), carriage will be charged depending on your delivery address.
ThePhysiotable LLP will not be responsible for delays beyond their control.

Non Delivery 
Non delivery of goods must be reported within 30 days of placing the order, otherwise ThePhysiotable LLP will assume the order has been received in full. ThePhysiotable LLP will take no responsibility for reports of non-delivery of goods after 30 days from the date of placing the order.

Delivery of Aerosols
Delivery of aerosols is unavailable to any overseas location. Delivery of aerosols within the UK and Ireland is available in limited quantities per a package.

Privacy & Security

Card Payments, Security and Privacy

We accept most major credit cards and for off-line purchases will accept (£)Sterling Postal Orders, Personal Cheques, Bank Drafts and Bank transfers. Exchange rates around the world do vary all the time so payments made to ThePhysiotable LLP must always be in UK pounds (£) Sterling.

We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

For remote addresses and international orders, your telephone number may be forwarded on to our couriers, to ensure receipt of your goods.

We update our stock daily and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.


Returns & Replacements

Returns: Under the Consumer Contract Regulations (valid from 13 June 2014) the customer has a cooling off period of 14 days, within which they are entitled to return the goods to ThePhysiotable LLP if they are not satisfied with the product. The customer must pay for the cost of returning the item to ThePhysiotable LLP.

Replacements Any damages or shortages must be notified to ThePhysiotable LLP within 3 days of receipt of goods. In the event of damaged goods or shortages ThePhysiotable LLP responsibility will be limited to the refund value or replacement of the goods, and no consequential loss or damage can be accepted.

Payment, Pricing & Promotions

Prices
All prices are quoted net of Vat. Customers within the EU will have 20%Vat /Sales Tax added to their order.
VAT
Because we trade in the UK all prices on this site include VAT (Value Added Tax) at 20%. If you are shopping with us from outside the E.U. or a tax-exempt country such as the Channel Islands then this VAT does not apply. Our web site will automatically display all prices with the VAT deducted and you will be billed accordingly.
Consumer Rights
The PhysioTable LLP is a UK based company and complies with UK consumer law including the Consumer Contract Regulations (valid from 13 June 2014), our Terms and Conditions do not affect your statutory rights.  Consumer Contract Regulations give you the right to cancel an order and return any goods that may already have been dispatched, up to 31 days from receipt. The goods should be returned in original, unworn condition to ThePhysioTable LLP within 31 days of receiving them. 

Updating Account Information

Registered Address
The PhysioTable LLP Registered Address The Arches Centre, 11-13 Bloomfield Ave, Belfast, United Kingdom BT5 5AA
Vat Registration
VAT Reg. No. 187 6015 87
Company Number
Company Reg. No. NC001114

Worldwide Delivery Available

Worldwide Delivery

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0845 073 8812
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info@thephysiotable.co.uk
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Registered Address The Arches Centre, 11-13 Bloomfield Ave, Belfast, United Kingdom BT5 5AA Company Reg. No. NC 1114 VAT Reg. No. 187 6015 87